Services for municipals

Some 1200 municipalities in the Czech Republic have entrusted the operation of water management infrastructure to Veolia Voda.

Partnership with those entities is set up on the basis of operating agreements and, as part of these business relationships, Veolia Voda Czech Republic guarantees its partners stable water prices as well as high quality service.

• Technical know-how - new technologies, reducing water losses (by 15% in Prague over the last few years), focus on the environment
• Assistance in obtaining financing from EU funds
• Efficient management - reducing operating expenses
• Improving customer services - call centres, ISO 9001 certification, special staff training
• Professional human resource management - emphasis on social dialogue within the company, Master Collective Agreement - unique in this industry in the Czech Republic
• Environmental Services Institute - in-house training institute and continuing training programmes
• Veolia Foundation - support and organisation of training events and gatherings of water management experts, encouraging education and training of children and young people, projects focused on environmental protection and social issues.